Shipping Policy
We endeavor to process and dispatch orders promptly. However, shipping times may vary based on the product type, availability, and your location. We will provide an estimated delivery window for your order at the time of purchase.
Please note, these time frames are estimates and not guarantees, as various factors can affect delivery times.
Shipping Time Frames
Our shipping process involves coordination with various logistics and transportation entities. While we strive to ensure smooth operations, delays can occur due to factors beyond our control, such as logistical challenges, weather conditions, or unexpected high demand.
We continuously monitor the shipping process and keep you informed of any significant changes or delays.
Handling Multiple Entities
Supreme Horeca Equipment & Supplies B.V. cannot be held responsible for delays caused by third-party shipping companies, customs clearance, or other external entities involved in the transportation of your order.
We recognize that prompt delivery is essential for our customers. However, delays due to shipping or third-party logistics do not constitute grounds for order cancellation.
If there are significant delays or if you have concerns about your delivery, please contact our customer service team. We will explore all available options to address the situation satisfactorily.